The National Microfinance Company (NMC), known as Alwatani, stands as a prominent microfinance institution in Jordan, dedicated to delivering customized financial solutions to underserved communities. Operating as a private shareholding company licensed by the Central Bank of Jordan, Alwatani adheres to international best practices in microfinance to ensure sustainable impact and inclusivity.
Established through the vision of His Royal Highness Prince Talal bin Abdul-Aziz to support small and medium entrepreneurs across the Arab world, Alwatani was officially inaugurated on March 27, 2006, under the patronage of Her Majesty Queen Rania and His Highness Prince Talal bin Abdul-Aziz. Beginning with the distribution of its first loans and the opening of three branches, the company has since grown to serve over 88,000 active clients through a network of 35 branches across the kingdom.
Alwatani’s mission is deeply rooted in leveraging financial inclusion to provide innovative, client-centered solutions that sustainably enhance livelihoods, particularly for marginalized communities. To achieve this, the company has prioritized digital transformation as a cornerstone of its strategy.
Starting in 2014, Alwatani integrated smartphones and tablets into its lending processes, enhancing accessibility and efficiency for clients and employees alike. In 2019, the company reached a significant milestone by enabling electronic loan disbursements and payment collections through e-wallets, revolutionizing the microfinance sector in Jordan.
In 2022, Alwatani launched the first digital microfinance branch in the country, featuring a 24/7 self-service kiosk that allows clients to apply for loans, finalize contracts, repay installments, and obtain official documents such as clearance and indebtedness certificates.
By the end of 2024, the company had processed over 68k loans amounting to more than JD 46.8M through e-wallets and has facilitated approximately 968,000 electronic payment transactions; demonstrating the success of its digital platforms. That same year, Alwatani achieved ISO/IEC 27001:2022 certification for its Information Security Management System, reaffirming its commitment to enhancing the security and reliability of its services while meeting international cybersecurity standards.
In addition to its digital advancements, Alwatani has introduced specialized financial products to support ongoing projects, ensuring their recovery and sustainability. These efforts have significantly increased project-based loans and created new employment opportunities, contributing to economic growth in Jordan.
As Alwatani continues to expand its reach. It remains committed to serving financially underserved and remote areas, ensuring that its services are accessible to those who need them most. Combining innovation, security, and client-focused solutions, Alwatani continues to redefine the microfinance landscape, leaving a lasting impact on Jordanian communities.
With its strategic vision and unwavering dedication, Alwatani is more than a financial institution— it is a catalyst for change, empowering individuals and fostering sustainable development across the nation.
