Gulf Insurance Group- Jordan (gig-Jordan)

Gulf Insurance Group- Jordan (gig-Jordan) is a company with 23 years of experience in the Jordanian insurance market. Established in 1996, under the name of Arab Orient Insurance Company, it merged into the Gulf Insurance Group in 2009; a highly respected group in the MENA region known for its strength and the caliber of its leadership and staff.

Throughout these years, gig-Jordan developed its products to successfully acquire the largest market share, with a focus on premium and profit.

gig-Jordan provides insurance solutions that cater to all aspects of the lives of individuals and the needs of corporations. The many insurance solutions include Medical, Motor, Travel, Marine, Aviation, Engineering and General Insurance (including property); and more.

Therefore, the company has a strong profile with a substantial number of clients from various sectors including the banking and financial sector; the public sector; telecommunications; hospitality; embassies; factories; universities and schools; warehouses; medical supplies; nonprofit organizations; car dealerships; import and export companies; general trade and services; restaurants and coffee shops; airlines; engineering and construction; in addition to many other sectors.

gig-Jordan serves all these clients through a large, dedicated team and through a network of branches across the whole country. Also, as part of gig-Jordan’s commitment to provide the best and latest direct services, clients can pay their premiums through the EFawateercom online service.

Accordingly, gig-Jordan’s staff are considered to be the most significant pillar of the company’s success, with various initiatives to raise their capabilities and concentrated efforts to empower employees by obtaining international certification. The number of those who obtained such certificates is now 35 employees; of whom 24 have concluded the requirements of CII. This accomplishment is due to gig- Jordan becoming an accredited centre for CII international. In addition, gig Jordan has held a number of training courses in different domains and sectors, delivered by elite lecturers from inside and outside the company.

gig-Jordan’s medical network is the leading service of its kind in the country, with more than 3800 medical providers including well known hospitals, doctors, laboratories and pharmacies. Additionally, the Call Center department is staffed with an excellent team that ensures all enquiries are responded to in one call, and provides all the required information.

gig-Jordan has obtained the ISO 27001 accredited certificate which lays the foundation for international procedures to achieve cyber security and to follow international measures. The aim is to develop the information technology required to realize the vision of the company in automation and digitization.

In 2019, and in another remarkable achievement, the Global Credit Rating Agency AM Best has raised the long term issuer credit rating for gig- Jordan from bbb to bbb+. The agency stressed the Financial Strength Rating of B++, and has revised the outlook to become stable for both ratings. The rating of gig-Jordan is considered to be the highest for a Jordanian insurance company, granted by the
Global Credit Rating AM Best.

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